Terms & Conditions

These Terms & Conditions govern the contractual relationship between RENTY LIB, a SASU with share capital of €5,000, registered with the Créteil Trade and Companies Register under number 913 872 297 and operating the Wonderroomz brand, and any person wishing to book accommodation.

Any booking implies full acceptance of these terms.

A booking is confirmed upon receipt of payment or a deposit agreed between the parties.

Bookings are personal and cannot be transferred to a third party without prior agreement. The guest agrees to provide accurate information.

Rates are shown in euros including tax. They include use of the accommodation for the booked period and the amenities listed in its description.

Payment is made according to the terms agreed at the time of booking. Stay packages are billed separately.

For direct bookings, the amount of the electronic security deposit is displayed before payment. The stay is paid through Stripe; after payment, the guest receives a secure Swikly link to complete the guarantee.

The electronic guarantee is neither a payment nor an amount held on the card. Access information is shared manually by our team once the guarantee has been completed.

Unless a justified claim has been started, the guarantee is released automatically 48 hours after check-out. Any full or partial claim must be supported by a documented reason under these Terms & Conditions.

Completing the electronic guarantee is a condition of the booking being maintained. The guest must complete it at the latest 24 hours before arrival, or immediately where the booking is made less than 24 hours before arrival. Wonderroomz sends at least one email reminder. Failing completion, the booking may be cancelled. As the cancellation is attributable to the guest, the cancellation terms set out in article 5 apply.

Cancellation more than 5 days before arrival: full refund of the amount paid.

Cancellation between 2 and 5 days before arrival: the first night is retained. Cancellation less than 48 hours before arrival: no refund.

In proven force majeure cases, each situation is reviewed individually. Contact: rentylib@gmail.com.

Under Article L. 221-28, 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specified date or period.

The applicable cancellation terms are set out in article 5 of these Terms & Conditions.

The guest agrees to use the accommodation in accordance with the house rules shared before arrival.

Events, parties and gatherings are prohibited without prior approval. The stated maximum capacity must be respected.

Any damage caused to the accommodation or its equipment may be charged to the guest.

Check-in is from 6:00 p.m. and check-out is before 11:00 a.m. Early check-in from 4:00 p.m. and late check-out until 1:00 p.m. may be offered as paid options, depending on availability.

Access is self-service: a secure key box in Ivry-sur-Seine (O SPA ZEN) and a keypad lock in Saint-Maur-des-Fossés (La Cabanette, JungleFever, The Penthouse and PINK FEVER). Access details are sent once the electronic security deposit provided for in Article 4 has been completed, no later than the day before arrival.

Wonderroomz / Rentylib accepts no liability for theft, loss or damage to guests’ personal belongings during the stay.

Guests are advised to take out suitable travel or cancellation insurance.

In the event of a dispute, the guest is invited to send a written complaint to Wonderroomz at rentylib@gmail.com.

Failing an amicable resolution, the consumer may bring the matter before the courts with jurisdiction under applicable law.